The Doorstep Chef Copyright 2011
Nutritious Meals Delivered to Your Door...
on a Daily Basis at Reasonable Prices
Frequently Asked Questions
1.What time is delivery?
Delivery times range from 4:30pm - 6:30 pm. Please note that delivery times are not guaranteed and are dependant upon traffic and delivery order
2.What if I am allergic to a particular food ? (eg. Fish, Seafood)
A different meal will be prepared for your family.Please notify our Admin of any preferences
3.What if I break a bowl or dish?
A fee of R30.00 is due per bowl
4.How do I pay?
Payment can be made by internet transfer or can be paid with cash to your Driver every Monday
5.What if I want to cancel?
Cancellations for the next week must be made the Friday beforehand by contacting our admin
Cancellations during the week can be made, however you are still liable for the weeks payment
6.How do I place my order?
You can contact us by email, sms, phone, or order online
Please provide us with your Full name, cell number, address, family size and payment method
7.What if we are not at home at the time of Delivery?
Please provide us with an alternative drop off point.
eg. at a neighbours house or on your doorstep
8.What if I dont want food for a certain day of the week?
You may cancel delivery for any day of the week,
however you are still liable for the full weeks payment
9.Can I order specific days of the week?
No, delivery is only made on a full week of Monday to Friday